Welcome to Maya Weightloss. These Terms and Conditions (“Terms”) govern your use of our website [www.mayaweightloss.co.ke] (the “Site”) and your purchase of products from us. By accessing or using our Site and services, you agree to be bound by these Terms. If you do not agree, please do not use our Site or services.

1. E-commerce Services

1.1 Eligibility
You must be at least 18 years old to use our Site and make purchases.

1.2 Product Information
We strive to ensure product descriptions and images are accurate, but we do not guarantee they are error-free. If you receive a product that does not match its description, contact us for assistance.

1.3 Pricing
All prices are listed in Kenyan Shillings (KES) and may change without notice. We reserve the right to correct pricing errors and cancel affected orders.

1.4 Order Acceptance
Your order is an offer to purchase from us. We may accept or decline your order for reasons such as stock availability or order errors. An order is accepted once the product is shipped.

1.5 Payment
You agree to use valid payment methods and authorize us to charge the full amount to your selected payment method.

1.6 Shipping
Products will be shipped to the address you provide during checkout. Shipping times and costs vary. Estimated delivery dates are not guaranteed.

1.7 Returns and Refunds
Please review our Return and Refund Policy available on our Site for detailed information on returns and refunds.

2. User Accounts

2.1 Account Registration
You may create an account for convenience. You are responsible for maintaining your account and password confidentiality.

2.2 Account Termination
We reserve the right to suspend or terminate your account for any reason, including violation of these Terms.

3. Privacy

Your use of our Site is also governed by our Privacy Policy, available on our Site. By using our Site, you consent to the practices described in the Privacy Policy.

4. Intellectual Property

4.1 Site Content
All content on our Site—text, graphics, logos, images, software—is the property of Maya Weightloss or its licensors and is protected by applicable intellectual property laws.

4.2 Use Restrictions
You may not copy, modify, distribute, or use any part of our Site’s content without prior written permission.

5. Disclaimer of Warranties

We provide our Site and products “as is” without warranties of any kind. We disclaim all express or implied warranties, including those of merchantability and fitness for a particular purpose.

6. Limitation of Liability

We are not liable for indirect, incidental, or consequential damages, including loss of data, revenue, or profits resulting from your use of our Site or products.

7. Governing Law

These Terms are governed by the laws of Kenya. Any disputes shall be subject to the exclusive jurisdiction of Kenyan courts.

8. Changes to Terms

We may update these Terms at any time. Changes take effect immediately upon being posted on our Site. Continued use of our Site after changes constitutes your acceptance.

Thank you for choosing Maya Weightloss. We value your trust and appreciate your business.